Frequently Asked Question

Keeping your version of TBS2 up to date
Last Updated 4 years ago

Keeping your version of TBS2 up to date

TBS2 as an application is made up of many individual 'modules' which are self contained sections of the application that handle specific areas of expertise - so for example there is a module called 'tbsPurchases' which deals with all matters to do with Purchasing - Purchase Orders through to running the Purchase Ledger (if set) - etc

These modules are being continually improved and updated back at TBS headquarters as clients send in enhancement requests and code changes get made for the bugs (did we just admit that ?) that may unfortunately be uncovered from time to time in the code

Included in the modules is code which should keep your database updated with any changes that occur - for example when new tables are added or changes made to table contents. In order to make these administrative changes, it is always recommended to run TBS by logging in as an administrator after updating your software - admin changes are ONLY checked following an administrators login.....

If you are the appropriate user who is tasked with maintaining your local TBS installation, it is recommended that, from time to time, you periodically update your TBS installation to the latest published versions from TBS hq.......

To do this, when logged in to TBS, if you go to the TBS menu - you can select the option 'Update Preferences' :

This will open a window displaying your autoupdaters preferences :

The 'Check Now' button will initiate a check to your local database to see if your local TBS installation is current with regard to the local database copies of TBS - however it is quite possible that your local database copies of TSB may not be current with regard to TBS headquarters !

In order to check this, you need to use the 'Administrator' button - which will require knowledge of the autoupdater library password - this can vary from installation to installation so please contact TBS for this information for your installation. Upon successful entry of the password, you are shown the Admin screen :

Use the button labelled 'Update Local Files Server' in order to synchronise your local database copies of the TBS installation with the TBS headquarters versions. Your local autoupdater installation is set to only download specific 'packages' so you won't receive other users custom reports libraries you will only be synchronised with the set of packages for which you are subscribed.

This process can take anything from a few seconds to many minutes depending upon the amount of files which need to be downloaded and your current Internet connection speed. If you encounter any errors whilst downloading files - firstly don't worry as this will NOT update your users with a partial download - it is designed to be all or nothing ! However typically try the download again - note : if you had already downloaded some files before encountering an error, you can use the 'Keep Already Downloaded' button in order not to have to download those same files again - and if you are still encountering errors please contact TBS for support.

Once the download has finsihed successfully (with a message letting you know this) - you should close the Autoupdater - Administrator Settings screen.

In order to update your local TBS installation to any newer/changed files, you can either restart the TBS application, or from the AutoUpdater Preferences screen, click on the Update Now button which will display a list of any newer files with an option to download and install these for you if you wish.

Again, as a reminder, it is highly recommended that following installation of any new release versions of the TBS application that you log in firstly as an administrator in order to allow TBS to make any changes which may be required for the latest versions......if you are in any doubt as to whether these have been run, entries are held in the System Log (in System Adminstration -> System Log) when any changes are made successfully, and this information would be useful to TBS if you need support with keeping updated.

Once you have downloaded newer versions to your Local Files Server - these will be automatically updated to all other local TBS users the next time they start their TBS application - it is only necessary for one admin user to update your local installation to the TBS headquarters versions.

Please Wait!

Please wait... it will take a second!